A banking hub is a shared space providing easy access to everyday cash and face-to-face banking services for customers of the major banks.
At this hub you can withdraw cash, pay in cash and cheques, check your balance, pay bills, and access change-giving services (for registered businesses).
You can also speak to a community banker from your bank on the day they’re in the hub (no appointment needed). They can help with account queries, fraud support, Power of Attorney and much more.
The banking hub is owned by Cash Access UK and operated by the Post Office.
I had some issues signing up for a current account, and Vikki from Barclays was superb. She was really helpful, took the time to sort things out, and made the whole process much less stressful. Really appreciated her help!
MA
Maurice Anthony
Feb 4, 2026
5.0
The banking hub is convenient, the guy at the counter is excellent, courteous and efficient but the only negative I have is that due to the lack of any banks in Carluke there is no coin machine that many of us rely on due to being a small buisness and handling cash regularly , this really needs addressing as I'm sure many customers would benefit from this service and I hope this issue could be sorted soon
Frequently Asked Questions About Carluke Banking Hub
What services are available at a Banking Hub?
Pay in cash & cheques - withdraw cash - check your balance - pay utility bills - top up your gas & electricity - access change-giving services (for small businesses) whoever you bank with.
Can I only use the hub on the day my community banker is present?
No. Customers of all major banks and building societies can access cash services from the Post Office counter service, whenever the Hub is open:
*pay in cash (notes and coin) and cheques
withdraw cash (notes and coin)
*check your balance
*manage your PIN
*pay utility bills
*top up your gas and electricity
*access change-giving services (for registered businesses)
You can also talk to a community banker from your bank on the day your bank is in the Hub. There is a private space where you can talk face-to-face about more complicated banking enquiries like payments and transfers, managing your account, and how to use online banking.
What services can I access at the Carluke Banking Hub?
You can pay in cash and cheques, withdraw cash, check your balance, pay utility bills, top up gas and electricity, and access change-giving services for registered businesses.
Can customers from all major banks use the Carluke Banking Hub even if their community banker is not there?
Yes, cash services are available to all major bank customers whenever the hub is open, regardless of the community banker's presence.
Is it possible to speak face-to-face with a community banker at the Carluke Banking Hub?
Yes, on days when your community banker is present, you can talk privately about account queries, fraud support, Power of Attorney, and online banking assistance without an appointment.
What are the opening hours of the Carluke Banking Hub?
The hub is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is the Carluke Banking Hub located?
It is located at 3 Kirkton Street, Carluke, South Lanarkshire, ML8 4AB, United Kingdom.
How can I find more information about the Carluke Banking Hub online?
You can visit its webpage on the Post Office website or check their official Facebook, Twitter, and Instagram accounts under 'CashAccessUK'.
Are there any nearby banks where I can access additional business banking services?
Yes, the Bank of Scotland is nearby and offers business banking services which can complement your visits to the Carluke Banking Hub.
What nearby places can I visit for a meal or a drink around the Carluke Banking Hub?
Nearby you can visit The Kirkton Inn pub and bar, The Chardonnay British restaurant, Mr Rice Chinese Takeaway, Cafe Kudos, Ebis Carluke fast food, and China Cuisine for dining and refreshments.
Are there any nearby beauty or spa services close to the Carluke Banking Hub?
Yes, Clinic Ink, Carluke Tattoo Studio, and Lux Nails & Spa are nearby for beauty and spa treatments.
If I need dental care near the Carluke Banking Hub, where can I go?
Several dental services are nearby including {my}dentist, mydentist on High Street, Dr Jenni Cherington Facial Aesthetics, and Carluke Dental Care.
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